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Frequently Asked Questions

Frequently Asked Questions

 

How can I make a booking?

You can book an accommodation with us via our web site, by making a pre-payment. You can use your debit card, credit card or SZÉP (cafeteria) card. Unfortunately, we can’t accept any reservations received via e-mail or telephone. We can accept bookings received via our web site only. Any bookings are valid only if made via our web site and if confirmation sent by us to you.

 

How can I check your rates?

There are two options for checking our rates.

  • Select the ‘Inquiry’ menu item and our staff will soon send you a quote.
  • Select ‘Calculation/Booking’ and enter the necessary data for checking the actual rates.

 

When will I pay the remaining amount due for my booking?

You will pay it upon arrival, at our check-in counter.

 

How can book a specific place or house?

If you already know the identification number of a specific parcel or a specific house you want to book, please enter this number in the ‘Special requests’ field while making your booking. The one-time (non-recurring) fee of such dedicated allocation is 10,000 HUF per booking. If we can’t allocate you the parcel / house as per in your specific request, we will contact you for agreeing the details.

 

Are dogs allowed in the houses?

Yes, they are allowed, for an extra charge. Please find further information here »

 

We will arrive with a larger company. Is it possible to book houses / parcels next to each other?

Yes, it is possible, for an extra charge. In this case, a one-time (non-recurring) reservation fee of 10,000 HUF per house / parcel is payable.

 

What is ‘On-line check-in’? Is it mandatory?

Checking in on-line is not mandatory but recommended. ???? 3 days prior to your arrival, you will receive an e-mail form from us. In this form, you can enter your respective data. Normally, you provide these data upon arrival at the check-in counter. However, if you fill in the form already in advance or even during your journey, you can save much time at checking in.

           
                                   
           
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